The benefit of a robust employee engagement strategy is often overlooked and under-valued. Savvy organizations know that highly engaged teams cultivate success by developing, motivating, and encouraging employee skills and ideas. Simple and cost-efficient engagement strategies can increase talent retention, improve attendance, and increase productivity. Teams with high engagement with leadership also benefit from increased morale, improved stakeholder value, and superior customer loyalty. Historically, this pursuit has been extremely complex and resource intensive. To further complicate the situation, many organizations are currently seeking to remain asset light and avoid the significant tolls that physical assets can place on the bottom line.
Rules of
Engagement
By John Cordova
Rules for Engaging Your Teams
- April 15, 2022 - 5:00 PM
- 8 Min Read
The benefit of a robust employee engagement strategy is often overlooked and under-valued. Savvy organizations know that highly engaged teams cultivate success by developing, motivating, and encouraging employee skills and ideas. Simple and cost-efficient engagement strategies can increase talent retention, improve attendance, and increase productivity. Teams with high engagement with leadership also benefit from increased morale, improved stakeholder value, and superior customer loyalty. Historically, this pursuit has been extremely complex and resource intensive. To further complicate the situation, many organizations are currently seeking to remain asset light and avoid the significant tolls that physical assets can place on the bottom line.
According to Gallup, organizations with strong engagement are 21% more productive than similar businesses with poorly engaged teams. Individuals who feel engaged are more likely to actively pursue ways to be more effective and efficient in their responsibilities. Engaged employees feel a connection with leadership and feel more committed to assisting the team achieve their goals.
Organizations
with strong
engagement are
21%
more productive
The cost of turnover can be staggering! Significant time and resources are required to recruit, hire, onboard, train and ultimately bring new headcount up to full speed. According to Haid and Sims (2009), when an employee lacks an emotional connection to the team, the risk of separating from the company to pursue other opportunities is significantly increased. The Corporate Leadership Council reported engagement lowers employees’ likelihood of parting ways; engaged employees are almost 90% less likely to leave the company. They also found an average voluntary separation rate of just 13% in highly engaged team members, compared with the 29% of less engaged individuals in similar businesses. Simply put, engaged teams are less likely to experience higher turnover.
Improved time and attendance are also a byproduct of leaders being well engaged with their teams. Engaged employees report increased empathy and they recognize the importance of their contributions to the team. Harter, (2009) found absenteeism was nearly 40% higher in organizations scoring in the bottom quarter on engagement.
Engaged employees
are almost
90%
less likely to
leave the company.
Rules for Engaging Your Teams
The Daily “To Do List”
There are basic principles to follow that form the foundation of effective leadership. The term we use to describe those basic principles is “Rules for Engaging Your Teams” or ROE. The ROE are actions we take daily to maximize every opportunity. By consistently and intentionally applying the “Rules” throughout your day, you will create an atmosphere of achievement that is infectious to your team and produces “Legendary Performers”.
Below are the Rules for Engaging Your Teams accompanied by a simple explanation for each one!
#1
Always be searching
and asking
While at work, when you’re out on the
town, through your on-line searches, pretty
much anywhere you are, identify behaviors,
tactics, and strategies that you can
implement to improve your results.
#2
Continually
innovate
Try new things! Finding improved methods
will achieve improved results.
#3
Never stop
acting
When you notice something is wrong, act
to fix it and when you notice something is
right, act to duplicate it.
#4
Inspect what
you Expect
Employees and leaders deserve continual
feedback to continue improving
and developing.
“The best leaders take ownership of everything,
share their vision clearly, constantly and consistently,
lead by example and expect legendary results.”
John Cordova
#5
Rewards and
Accountability
When you notice something is wrong,
act to fix it and when you notice
something is right, act to duplicate it.
#6
Collaborate
Regularly reach out to your peers to discuss
what’s happening with your team. Work together
to resolve problems and to share when one of
you is having successes that may be duplicated.
#7
MBWA; Management By Walking Around acting
Just what it sounds like… clean the area near where one of your reps is serving a client, visit your team
members and find out how their day is going with regard to CRM and brainstorm with them to resolve
any issues that they may be facing. Call your teams’ customers periodically to ask how “we’re doing?!”
Engagement creates solution
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About the author
John Cordova is the Chief Human Resource Officer at Advatix. As a successful business leader with over 25 years of experience across a wide variety of business environments, John has been instrumental in driving the growth at companies such as Robbins Brothers, TACORI, Ever After, Appelt’s Diamonds and Walker Zanger.
The Advatix team
Advatix has developed a leadership approach to help organizations achieve high levels of engagement with their teams. Applying the rules of engagement increases your team’s level of interest, their positive activities and significantly improves production driving the team’s results. If you want to learn more about how Advatix can help your organization be successful, contact Advatix today!